Questions to ask a Commercial Furniture Supplier

tearoom contract furniture in restaurant

For starters, here are some answers to some of our more popular questions as well as further info aimed to ensure you are making the right choice by choosing Bourne Furniture to supply and fit your commercial furniture. 

How long have you been supplying commercial furniture?

Bourne Furniture have been supplying commercial furniture since 2002, making us one of the longest-standing contract furniture suppliers in the UK.

Who do you supply furniture to?

Bourne Furniture supplies furniture to trade customers only, most of our clients are in the hospitality sector. We have worked with hotels, bars, restaurants, pubs, care homes, cruise ships, and sporting venues amongst many others.

What is your quality assurance process?

Bourne Furniture only work with trusted suppliers of contract quality furniture, and all items are checked in our warehouse before being delivered to customers.

Do you offer a warranty on your commercial furniture?

Yes, Bourne Furniture offer a 1-year guarantee on all our furniture against any manufacturing defect.

Do you have a minimum or maximum order quantity?

This is analysed on a project-by-project basis by our sales team. Generally, our minimum order value is £1,500.00 but please do speak to our sales team to see if we can help.

Can you guarantee to stay within my budget?

We cannot make any guarantees to stay within budgets as a lot can depend on the furniture and fabric selected. However, we will always work with our customers to offer furniture that meets their requirements within the budget that has been set.

Are you able to deliver the furniture after it has been manufactured? 

Yes, Bourne Furniture can deliver to site and will liaise with customers to ascertain the best day and time for this. We have a fleet of delivery trucks and our drivers and installation experts are friendly, reliable and efficient.

Can you install the furniture after delivery?

Yes, installation can be priced upon request. We pride ourselves in offering the very best installation service at a reasonable cost.

What are your lead times for delivery of your commercial furniture?

Our lead time is approximately 8 weeks, but this can increase/decrease according to the furniture items required. Please speak to our customer service team to discuss your timescales.

And finally, why should I choose Bourne Furniture to supply my commercial furniture?

Bourne Furniture are a trusted name within the commercial furniture industry. We are also approved suppliers to Hilton Hotels, IHG, Millennium & Copthorne Hotels and DeVere Hotels.

Our sales team have accumulated a combined total of over 25 years’ experience in the industry, and this knowledge is invaluable in providing first class support to our customers